FAQ

  • Why should I choose FINE STONE over its competition?
    Over 500 colors which comes in 3 different finishes — Gloss (polished), Grain (honed) & Jaipur (leather). FINE STONE is also among few companies that offer OEM service.
  • How does FINE STONE withstand heat?
    FINE STONE is heat resistant and reacts similarly to other stones. However, sudden extreme and prolonged heat can cause thermal shock which may result in a crack or discoloration. Therefore, the use of trivets is always recommended. Do not transfer hot cookware directly from the oven onto the countertop. Electrical cooking appliances can overheat and cause similar problems.
  • How do I clean my FINE STONE Surface?
    The polished surface is practically maintenance-free. A damp cloth and a mild detergent are all that is required. The Honed and Leather finishes require more maintenance. Stubborn spills will easily clean with common non-abrasive household cleaners such as Soft Scrub Gel with bleach on a soft cloth, rinsing with water to remove any residue. Do not use abrasive pads or cleaners as you may dull the surface or leave scratch marks.
  • Does FINE STONE offer a warranty?
    Yes, under normal use, FINE STONE offers a 10-year residential warranty.
  • Can I use FINE STONE outdoors?
    There is no warranty for outdoor use. However many customers have used FINE STONE outdoors for BBQ area etc. There is a danger of slight discoloration more prominent in the darker colors. Light colors in the Honed and Leather or finishes tend to perform better.